Six core commitments that define how phbwt handles your personal information.
phbwt uses SSL encryption, secure data centres, and access controls to protect your personal information from unauthorized access, disclosure, or misuse at every layer of the platform.
phbwt does not sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate your account, process transactions, and improve your phbwt experience.
As a Filipino player, you are protected by the Data Privacy Act of 2012 (Republic Act 10173). phbwt honours your rights to access, correct, and request deletion of your personal data at any time.
phbwt collects only the personal data that is necessary to operate your account, comply with KYC and AML obligations, and deliver a safe gaming environment. We do not collect data beyond what is needed.
phbwt uses cookies to keep you logged in, remember your preferences, and analyse platform performance. You can manage cookie preferences through your browser settings at any time.
phbwt will notify you of any material changes to this Privacy Policy via email or a prominent notice on the platform before those changes take effect. You are always kept informed.
This Privacy Policy applies to all personal data collected by phbwt through the phbwt.com website and any related services. It should be read alongside the phbwt Terms & Conditions. By using the phbwt platform, you acknowledge that you have read and understood this Privacy Policy.
phbwt ("we," "us," or "our") operates the online casino and sports betting platform accessible at phbwt.com, serving Filipino players across Luzon, Visayas, and Mindanao. We understand that your personal data is important to you, and we take our responsibility as a data controller seriously.
This Privacy Policy describes the types of personal information phbwt collects from players and visitors, the purposes for which that information is used, the circumstances under which it may be shared with third parties, and the rights available to you under Philippine law — in particular, the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
phbwt is committed to processing your personal data lawfully, fairly, and transparently. If you have any questions about how phbwt handles your data, please contact our Data Protection Officer at the details provided in Section 15 of this Policy.
phbwt is the data controller responsible for the personal data collected through the phbwt platform. As data controller, phbwt determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable Philippine data protection law.
phbwt has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection legislation. You may contact the DPO at [email protected] with the subject line "Data Protection Inquiry."
phbwt collects the following categories of personal data from players and platform visitors:
phbwt collects personal data through the following means:
phbwt uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact data |
| Age and identity verification (KYC) | Identity data, ID documents |
| Processing deposits and withdrawals | Financial data, identity data |
| Fraud prevention and AML compliance | Financial data, technical data, gaming activity |
| Delivering and improving platform services | Gaming activity, technical data |
| Customer support | Identity, contact, communications data |
| Responsible gaming monitoring | Gaming activity, responsible gaming settings |
| Promotional communications (with consent) | Contact data, gaming activity |
| Regulatory reporting to PAGCOR | Identity, financial, gaming activity data |
| Platform analytics and performance | Technical data, session data |
phbwt will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
phbwt processes your personal data on the following legal bases under the Data Privacy Act of 2012:
phbwt does not sell your personal data. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
phbwt engages trusted third-party service providers to assist in operating the platform, including KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), customer support software providers, and cloud hosting providers. These service providers are contractually bound to process your data only on phbwt's instructions and in accordance with applicable data protection law.
phbwt may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities where required by law, court order, or regulatory directive.
In the event of a merger, acquisition, or sale of all or substantially all of phbwt's assets, your personal data may be transferred to the acquiring entity. phbwt will notify you of any such transfer and the privacy choices available to you.
phbwt may share your personal data with other third parties where you have given your explicit consent to such sharing.
phbwt uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies are used:
You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the phbwt platform. phbwt does not use cookies to serve third-party advertising.
phbwt retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulation. Specifically:
When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, phbwt will securely delete or anonymise that data.
phbwt implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, phbwt will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular 16-03.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phbwt:
To exercise any of these rights, please contact phbwt's Data Protection Officer at [email protected] with the subject line "Data Rights Request." phbwt will respond to your request within thirty (30) days of receipt.
The phbwt platform is strictly intended for individuals who are twenty-one (21) years of age or older. phbwt does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the KYC process before any withdrawal is processed.
If phbwt becomes aware that personal data has been collected from an individual under the age of 21, that account will be immediately suspended, all balances will be reviewed in accordance with phbwt's Terms & Conditions, and the personal data will be deleted as soon as practicable. If you believe a minor has registered on the phbwt platform, please notify us immediately at [email protected].
The phbwt platform may contain links to third-party websites or services, including payment provider portals. phbwt is not responsible for the privacy practices of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to data collected by phbwt through the phbwt.com platform.
phbwt reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via email or a prominent notice on the phbwt platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this Policy will be revised whenever changes are made. Your continued use of the phbwt platform following the effective date of any amendment constitutes your acknowledgment of the revised Privacy Policy. If you do not agree to the revised Policy, you must cease using the platform and may request deletion of your account and personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or phbwt's handling of your personal data, please contact our Data Protection Officer:
Email: [email protected]
Please include "Privacy Policy" or "Data Rights Request" in the subject line of your email so we can direct your inquiry to the appropriate team. phbwt aims to respond to all data protection inquiries within thirty (30) days.
If you are not satisfied with phbwt's response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.